Welcome to Sun Do Chinese Takeaway!

PHONE ORDER AT 01689 820 683

Privacy Policy

This website is operated by Sun Do Chinese Takeaway . To help us achieve our goal of providing the highest quality products and services, we use information from our interactions with you and other customers, as well as from other parties. Because we respect your privacy, we have implemented procedures to ensure that your personal information is handled in a safe, secure, and responsible manner.

Please read this policy carefully as it sets out (together with the Terms of Use and any other documents referred to in it) the basis on which Sun Do Chinese Takeaway (“we”, “us” and/or “our”) process or treat any personal data collected from, or provided by, you.

For the purpose of the Data Protection Act 1998 (the “Act”), the data controller of the Websites (as defined below) is Sun Do Chinese Takeaway , 85 Queensway, Petts Wood, Kent. BR5 1DQ.

In keeping up-to-date with not only new laws and regulations but also our business objectives, we may change this Privacy Policy from time-to-time. To ensure that you are always aware of our most current Privacy Policy, please take the time to check this webpage regularly.

WHAT INFORMATION DO WE COLLECT?

In general, you can visit our website www.sundotakeaway.co.uk without giving us any information.

If you browse any of the website (whether you register with us or not) we may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. The information we report is statistical data about our users' browsing actions and patterns, and does not identify any individual.

Once you register or place an order (even if you do not register with us) on our website, we will know who you are and the activities you perform on the website. Information we collect about your computer may then be linked on our systems to you.

We collect your personal data when you register or order with us. We may request your contact information, such as your name, address and other contact information including email address and telephone/mobile number.

Some information is required which will us to deliver to you the fantastic products you order via the website. Required information is compulsory and you'll see this indicated by a star (*), but other information is optional and if you don't want to give it to us, don't worry. But, if you do give us this information, it will help us to improve our products and service so we'd be very grateful if you did.

We may retain copies of any correspondence you send us and we will certainly keep your registration and order details and order history with us. We will also be provided with a copy of your address details, which you provide to us (as defined below) when placing an order.

WHAT WE USE THE INFORMATION WE COLLECT?

We use this information for all sorts of reasons.

The main reason we use this information is to provide you with a great product, outrageously good service, value for money and to tell you about our products and services (whether available via the website or offline). We also use the information:

  • for processing your order;
  • for internal record keeping;
  • for product development;
  • for statistical or survey purposes to improve the website and services to you;
  • to serve website content and advertisements to you;
  • to notify you about changes to the website or the services provided by us;
  • to answer your queries;
  • to contact you for market research and marketing (where you have not otherwise opted-out of direct marketing) and/or
  • data matching with third parties such as Google in order to send you targeted advertising.

You agree that you do not object to Sun Do Chinese Takeaway contacting you for any of the above purposes whether by telephone, email, SMS or in writing and you confirm that you do not and will not consider any of the above as being a breach of any of your rights under the Privacy and Electronic Communications (EC Directive) Regulations 2003.

WHO DO WE SHARE THIS INFORMATION WITH?

We may share some of your personal information with certain third party companies for analytical purposes. The reason for doing so is that it allows us to understand your purchasing options and therefore allows us to, where appropriate, send you generic marketing offers which may be of most relevance to you.
Basically, the types of functions that companies engaged by Sun Do Chinese Takeaway typically carry out include assisting us to more effectively fulfil orders; managing and conducting marketing, promotions and other offers; providing technical assistance and support; and performing other functions to support marketing activities.

We may provide your details to Google and other third party organisations to enable them to carry out a data matching exercise on our behalf. The purpose of this data matching exercise is to ascertain which of our customers also obtain services from these organisations with a view to us delivering bespoke information and marketing to you.

You can opt out of participating in Google Analytics by visiting the Google Analytics opt out page https://tools.google.com/dlpage/gaoptout or receiving the DoubleClick cookie by visiting the Google advertising opt-out page http://www.google.com/policies/technologies/ads/.

All selected companies may have access to your personal information if it is essential for performing the function requested of them. However, the companies will only be permitted by us to use your personal information for the purpose of performing that particular function strictly in accordance with our instructions and not for any other purpose.

Sun Do Chinese Takeaway requires all third parties that it works with to treat your personal information as fully confidential and to fully comply with all applicable UK data protection and consumer legislation from time to time in place.

In some circumstances, we may have to disclose your personal information by law, because a court or the police or other legal or regulatory enforcement agency has asked us for it.

Save for this, we do not sell, transfer or disclose personal information we have collected from you in connection with our website activities.

SECURITY

Personal information provided on the website and online credit card transactions are transmitted through our third party payment processor on a secure server. We are committed to handling your personal information with high standards of information security. We take appropriate physical, electronic, and administrative steps to maintain the security and accuracy of personally identifiable information we collect, including limiting the number of people who have physical access to our database servers, as well as employing electronic security systems and password protections that guard against unauthorised access. We operate over a private, secure network. Please note that email is not encrypted and is not considered to be a secure means of transmitting credit card information.

We use Sage Pay to collect/process transaction information when you place an order at the checkout. Credit card details are entered on a secured page and that they are transferred using SSL or another technology. You can find their security policy at http://www.sagepay.com/security_policy

ONLINE ACCOUNT REGISTRATION

To make online shopping faster and easier, you may register on the Sun Do Chinese Takeaway website. As a registered customer, you only have to enter your shipping addresses and billing information once; they will be securely stored with us for your future use. Using your name and a password of your choice, you may access your account online at any time to add, delete, or change information.

If you are using a public computer, we strongly encourage you to LOG OUT at the conclusion of your session. Your information will still be stored with us but it will not be accessible to anyone else from that computer.

PASSWORDS

Creating a secure password is one of the best ways of keeping your private information and accounts safe online. Remembering passwords can be difficult, but setting effective and secure passwords for your online account is vital to try to prevent fraudulent activity concerning your personal information.
When deciding on your password it must be a minimum of 8 characters long. In addition it must satisfy at least two of the following criteria:

  • use of an upper case character;
  • use of a lower case character

It must not:

  • use any part of your first name or surname;
  • use any part of your email address;
  • contain simple number sequences such as 123; or
  • use your birthday.

Never reveal your password to anyone, even if that person appears to be from Sun Do Chinese Takeaway . We will never ask for your password or email or telephone you for your personal information. It may be tempting to share your passwords with close family members but, to remain as secure as possible, you should not share your passwords with anyone. You should also never write them down anywhere.

Generally people have multiple online accounts that require multiple passwords. It may be tempting to use the same password for each different site. However, it is far more secure to have a different and unique password for each online account you have. This should reduce the chances of all of your accounts being accessed if one of your accounts is hacked.

You should also regularly change your password to further improve the security of your online account. Similarly, if you ever have any suspicions that someone may have accessed your account, you should immediately change your password.

You can re-set your password on www.sundotakeaway.co.uk at any time by signing into your account, going to Account Information and selecting the ‘Change Password’ option. If you've forgotten your password, just enter your email address and click 'Forgot your password' on the login page and we'll email you your password information. Simply follow the instructions in the email to change your password.

COOKIES

For full details on Cookies including what they are, how you can prevent them being used and how Sun Do Chinese Takeaway uses cookies on the website please visit our Cookies Policy on the websites by clicking on the Cookies hyperlink.

PHISHING

Phishing is the name given to attempts to steal personal details and financial account details from a website user. "Phishers" use fake or "spoof" emails to lead users to counterfeit websites where the user is tricked into entering their personal details, such as credit card numbers, user names and passwords.

If you do receive such an email or are asked for your password by anyone claiming to work for Sun Do Chinese Takeaway , please report the incident using our Contact Form or in writing to Sun Do Chinese Takeaway, 85 Queensway, Petts Wood, Kent. BR5 1DQ.

CHANGES TO OUR PRIVACY POLICY

Any changes we make to this Privacy Policy will be posted on this page and, where appropriate, notified to you by email.

HOW TO CONTACT US

If you have any questions about our Privacy Policy, please contact us at:
Sun Do Chinese Takeaway
85 Queensway, Petts Wood, Kent. BR5 1DQ

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